We continue to care – even after delivery
Jets® vacuum's service department has a wealth of knowledge about vacuum sanitary systems, and are often able to assist and solve problems for the customer over the phone.
Jets® representatives do their utmost to solve problems and carry out inspections, installations and repairs without interrupting your day-to-day operations.
- Highly trained
- Motivated
- Service minded
Genuine parts – worldwide
Our competent, dedicated, and trusted team is your reliable lifeline when you need spare parts for your Jets® system – available worldwide
Warranty and claims
We always strive to please our customers, believing that caring for them and sharing our know-how at all times are key to our continued success.
Retrofit and upgrades
One of our specialised services is retrofitting and upgrading of sanitary systems, bringing sustainable solutions to aging ships and buildings.
Vacuumarator® Exchange pool
With the launch of the new Jets® Exchange Pool for our Vacuumarator® pumps, maintenance can be carried out with no risk of delays or unexpected costs.
Jets® Pipe care solutions
Proper maintenance keeps the systems running smoothly, but also reduces wear and maximises equipment life. Every installation is unique and needs tailored treatment.
Original onboard spare parts
The toilet system is vital for maintaining the production, health, and well-being of everyone on board.
To ensure uninterrupted operation, we strongly recommend maintaining a set of spare parts on the ship. Having these spares readily available allows for quick replacement of components, ensuring a perfect fit and reliable performance.
For the best experience for our customers, we offer custom spare parts kits tailored to each specific installation, making it easy to order exactly what you need using your unique kit number. This approach guarantees fast, safe, and efficient maintenance. For the best performance and safety on board, we always recommend using original Jets® parts.
Jets® Pipe care solutions
Vacuum systems need regular attention to stay efficient, hygienic, and operational.
Every installation is unique and so is the build-up that can occur inside it. Whether it's scale, grease, or biofilm, proper cleaning and treatment helps ensure smooth performance, reduced wear, and longer equipment life.
Extending equipment life: Vacuumarator® Exchange Pool
JETS enhanced its Exchange Pool programme, which allows customers to trade in used vacuum pumps for overhauled units. The new service cell streamlines the process.
The new service cell has dedicated clean and dirty zones, clear process maps, and full traceability via unique serial numbers.
The Vacuumarator® Exchange Pool ensures that older pumps meet the same performance standards as new ones, offering a cost-effective and environmentally responsible solution. By reducing waste and resource consumption, the programme supports sustainable operations without compromising on quality.
