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Flexible drainage solutions for modern supermarkets

Supermarket and retail

Smart drainage solutions are quietly transforming how supermarkets manage one of their most hidden, and important – challenges: condensate water. With Jets® vacuum technology, stores gain unrivalled flexibility, minimise downtime during remodelling, and reduce installation costs, all while keeping operations running smoothly.

Published on 2025-10-02
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Jets® Vacuum drainage gives retailers greater flexibility, says Tove Souto, Sales Manager Retail at JETS. We see more and more supermarkets recognising the benefits of this solution.

The store is buzzing with activity, staff restock shelves, shoppers fill their baskets, and cooling units run non-stop to keep food fresh and safe. Yet these systems can only do their job if the condensate water they generate is efficiently removed.

When everything works as it should, no one gives it a second thought, and that’s exactly how it ought to be. But when drainage fails, water can spread across the floor and cause serious disruption

- A blocked pipe can interrupt daily operations, force staff to call in costly service, and even create hazardous situations for customers in the store due to slippery floors. That’s why we focus on solutions that are smarter, safer, and easier to manage, says Tove Souto, Sales Manager Retail at JETS.

Compact, flexible, and reliable

One of the biggest advantages of Jets® vacuum solutions is their compact size. Competing systems often require multiple pumps and large tanks that take up valuable space in technical rooms. Jets® units are smaller, easier to maintain, highly reliable and energy efficient, and designed for flexible installation – a major advantage when space is limited or cost savings are a priority.

Flexibility is a key benefit. As stores grow or reconfigure their layout, new cooling or freezer units can easily be added to the system. It is also ideal for stores where traditional floor drains are not an option.

- If a store wishes to change its layout, or even relocates, the entire system can be reused and simply moved to the new location. That opens up completely new possibilities and saves costs during remodelling or relocation, Souto explains.

Reliability is equally important. Jets® technology minimises the number of components and is based on a stable, proven design. It is a durable, high-quality product. This reduces the risk of breakdowns and simplifies service routines, helping stores avoid costly downtime.

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Designed to be compact, flexible, and durable, Jets® technology gives store managers the reliability they need to keep operations running smoothly.

Smart monitoring with integration

Modern retailers want full visibility of their technical systems. Jets® solutions are equipped with electronics that enable advanced monitoring and seamless integration.

When connected to the BMS (Building Management System), drainage data can be viewed alongside refrigeration, energy, and ventilation controls.

- This means store managers can track exactly what matters to them – from alarms for individual tanks to a complete overview of the entire system, says Souto.

This allows managers to see each tank’s location, how often it has emptied, and whether any alerts are active. Depending on the setup, notifications can also be sent by SMS or email, ensuring a quick response and minimal disruption.

- Early detection makes it easier to coordinate maintenance with other store systems. It’s about giving people the right information at the right time, providing predictability and peace of mind, she adds.

Automatic emptying prevents stagnation

Stagnant water can quickly lead to gel formation, causing blockages and hygiene problems. With traditional gravity systems, most supermarkets are familiar with the trouble caused by slimy sludge.

- With our solution, a timer triggers an automatic emptying cycle. That proactive approach prevents stagnation before it becomes a problem – and reduces maintenance needs at the same time, Souto explains.

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By using vacuum technology and ceiling-mounted drainage, there’s no need for disruptive floor work, and store layouts can be changed freely without structural alterations.

Stores can stay open during renovations

Jets® systems reduce both installation and operational costs. There is no need for floor work, saving time and money during construction or remodelling.

- Stores can even stay open during renovations, because the installation process is quick and non-intrusive, Souto highlights.

The streamlined design also results in lower maintenance costs and more reliable day-to-day operation. The Jets® interceptor tank stays clean for longer, and its design allows for simplified cleaning, improving hygiene.

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Conventional solutions often demand floor excavation and disruptive construction. Jets® vacuum drainage eliminates the need for such measures, enabling easy adaptations with minimal effort.

Energy savings and environmental benefits

The type of cooling equipment a store chooses directly affects energy consumption and the indoor climate. Standalone plug-in units use more electricity and release heat and moisture into the store, increasing the workload for air conditioning systems. Integrated systems with centralised cooling and vacuum drainage are more energy efficient and help maintain stable humidity levels.

- By providing reliable drainage and easy monitoring, we support retailers in reducing their environmental footprint – while keeping food safety and customer comfort in focus, says Souto.

Future-ready retail operations

With rising energy costs and growing customer expectations, smart infrastructure is becoming essential. Jets® vacuum drainage systems combine compact design, flexibility, smart functions and advanced monitoring to deliver long-term value.

- Our technology helps retailers stay in control – whether they are building new stores, upgrading existing ones or working towards greater sustainability. It is about creating systems that run seamlessly in the background, so staff can focus on what really matters: serving customers, Souto concludes.

Curious about how this could benefit your store, or a project you’re working on? Follow the link below to learn more about how Jets® vacuum drainage makes condensate management simple.